Patient Rights
At Private Lotus Hospital, we are unequivocally committed to delivering healthcare services that honor patient rights with absolute respect, safety, and transparency.
We address the rights of our patients and their families within the framework of legal regulations and ethical values, maintaining unwavering adherence to these principles throughout every stage of care.
Right to Dignity & Respect
You are entitled to receive healthcare with an approach founded on respect, diligence, and attentiveness, with all your rights observed and your personal values upheld throughout the service process.
Right to Information & Consent
You have the right to be fully and clearly informed about your diagnosis and treatment process. Consent of the patient or their legal representative is obtained for all medical interventions.
Right to Safety
All necessary measures are taken to ensure the personal and property safety of you, your companions, and your visitors throughout your stay at our hospital.
Right to Privacy & Confidentiality
You have the right to receive services in a privacy-appropriate environment throughout all examination, diagnosis, and treatment processes, with the confidentiality of all your medical records protected.
Right to Feedback & Complaints
You have the right to communicate any opinions, suggestions, and complaints regarding the services you receive through our designated mechanisms, and to receive feedback on the process.
Patient Responsibilities
- Sharing accurate and complete information about your health condition
- Adhering to the treatment plan and communicating any concerns to the medical team
- Complying with hospital rules during your stay or treatment process
- Respecting the rights of other patients and staff
- Observing appointment times and informing us of any delays