The protection of the privacy of users (“Data Subject”) visiting the website operated by Lotus Hospital is one of our primary priorities.

Processing of Personal Data

Your personal data obtained during your visit to our website are processed by Private Lotus Hospital, in its capacity as data controller, within the scope of the Personal Data Protection Law No. 6698 (“KVKK”).

Your personal data are processed in accordance with the law and honesty rules, accurately and when necessary up-to-date, for specific, clear and legitimate purposes; connected, limited and proportionate to the purpose for which they are processed.

Purposes of Processing Personal Data

Your personal data obtained due to your visit to our website may be processed for the following purposes:

• Execution of website activities,
• Evaluation of user requests, questions and comments,
• Planning and development of service processes,
• Execution of marketing and communication activities,
• Fulfillment of legal obligations,
• Execution of information security processes.

Data processing activities are carried out in accordance with Articles 5 and 6 of the KVKK.

Transfer of Personal Data

Your collected personal data;

• To business partners and suppliers from whom we receive services,
• To legally authorized public institutions and organizations,
• To authorized private persons within the scope of legal obligation,

Can be transferred in accordance with the conditions specified in Articles 8 and 9 of the KVKK.

Method and Legal Reason for Collection of Personal Data

Your personal data;

• Website forms,
• Communication channels,
• Cookies,
• Digital analysis tools

are collected through automatic or partially automatic methods.

Data processing activities are based on legal reasons of explicit consent, establishment/performance of the contract, fulfillment of legal obligations and legitimate interest of the data controller.

Rights of Data Subjects

As data subjects under Article 11 of the KVKK, you have the following rights:

• Learning whether your personal data is processed,
• Requesting information if processed,
• Learning the purpose of processing and whether it is used in accordance with its purpose,
• Knowing the third parties to whom it is transferred,
• Requesting correction of incomplete or incorrectly processed data,
• Requesting deletion or destruction if the reasons requiring processing disappear,
• Objecting to an adverse result through automatic systems,
• Requesting compensation for damage caused by unlawful processing.

You can submit your applications regarding your rights through the application channels (Data Subject Application Form) on our website or to bilgi@lotushastanesi.com address. Your requests will be finalized within 30 days at the latest.

Cookie Policy

Cookies are used in order for you to benefit from our website in the most efficient way and to improve your user experience.

Unless you change your browser settings, it will be assumed that you accept the use of cookies. Disabling cookies may cause some functions of the website not to work properly.

What is a Cookie?

Cookies are small text files recorded on your device by the websites you visit through your browser.

Purposes of Using Cookies

• To ensure the technical operation of the website,
• To increase performance,
• To remember user preferences,
• To perform analytical measurement,
• To develop and personalize services.

Types of Cookies Used

• Session Cookies: Temporary cookies that are deleted when the browser is closed.
• Persistent Cookies: Stored on the device for a certain period of time and remember user preferences.
• Technical Cookies: Ensure the website performs its basic functions.
• Analytical Cookies: Produce statistical data such as the number of visitors, page views and usage habits (e.g. Google Analytics).
• Personalization Cookies: Remember language and preference settings.

Cookie Management

You can change your cookie preferences or delete cookies through your browser settings. You can examine the help section of the relevant browser to manage settings according to the browser you use.

Enforcement of the Policy

This Policy enters into force on the date of its publication. Private Lotus Hospital reserves the right to make changes to the Policy in cases where it deems necessary.

The current text will be valid from the date it is published at www.lotushastanesi.com address.